Acceptable Use Policy
Last updated: June 15, 2026
Draft — pending legal review. This document is a working draft prepared by Get In and has not yet been reviewed by counsel. It does not constitute legal advice. The final binding version will be posted here before the marketplace goes live. Questions: legal@get-in-car.com.
This Acceptable Use Policy is part of the Terms of Service. It applies to everyone who uses Get In — Renters, Hosts, and visitors. Breaking these rules can result in cancelled bookings, withheld payouts, removed listings, permanent suspension, and reports to law enforcement.
Prohibited vehicle use
- Driving under the influence of alcohol, drugs, or any substance that impairs you.
- Allowing anyone who is not an approved driver on the booking to drive the vehicle.
- Using the vehicle for any commercial purpose unless expressly authorised by the Host and Get In (e.g., ride-sharing, delivery, towing for hire, driving instruction).
- Racing, off-roading, stunt driving, time trials, or any motorsport activity.
- Transporting illegal goods, hazardous materials, or unlawful quantities of cash.
- Smoking, vaping, or transporting animals where the listing prohibits it.
- Crossing borders or leaving the geographic area permitted by the listing.
- Tampering with the odometer, telematics device, or any vehicle system.
Prohibited platform conduct
- Bypassing our payments system, taking bookings off-platform, or paying outside the app.
- Using contacts you make through Get In to operate a competing rental business.
- Posting false, misleading, or deceptive listings, reviews, or messages.
- Harassing, threatening, intimidating, or discriminating against any member, Host, Renter, or staff.
- Impersonating another person or misrepresenting your identity, age, or licence status.
- Scraping, copying, reverse-engineering, or interfering with the Services.
- Uploading malware, attempting unauthorised access, or probing for vulnerabilities outside an authorised disclosure programme.
- Using the Services to violate any applicable law, including export controls and sanctions.
Safety expectations
- Inspect the vehicle at pickup and report any damage or safety concern before driving away.
- Stop and call emergency services after any accident or breakdown. Notify the Host and Get In as soon as it is safe.
- Never leave the vehicle unattended with keys, fobs, or access cards visible.
Reporting violations
To report a violation, contact trust@get-in-car.com. Reports are reviewed in confidence and we will not retaliate against good-faith reports.